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Frequently asked questions

8 helpful answers

Tell us your dates, interests, preferred pace, and hotel style. We will suggest a route, then a China-based planner will refine the details with you.

Visa requirements depend on your passport, route, and length of stay. We provide practical guidance, but final requirements should be confirmed with the relevant Chinese embassy or consulate.

Your proposal clearly lists hotels, private transfers, guides, attraction tickets, selected meals, and support. International flights and personal expenses are normally separate.

Approved proposals include a secure online payment link. Major cards are supported, and your planner will confirm the payment schedule before booking.

Yes. Change and cancellation terms depend on the booked hotels, transport, and experiences. Your proposal will show the applicable terms before payment.

Yes. We adjust walking time, transport, hotel access, meal choices, and rest periods around the needs of your group.

You will have a local contact for practical questions, delays, and itinerary changes. Emergency support is available around the clock.

The planner turns your preferences into a first route in minutes. A human travel expert can then review feasibility, pacing, and local details.

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