Privacy Policy
Your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have when using TravelOS.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, passport details, travel preferences, and payment information when you make an inquiry or book a trip. We also collect automatically certain information about your device and usage of our website.
2. How We Use Your Information
We use your information to provide and improve our services, process bookings, communicate with you, personalize your experience, and send you relevant travel inspiration and offers (with your consent). We never sell your personal information.
3. Booking & Inquiry Information
When you submit an inquiry or book a trip, we collect the details necessary to plan and deliver your itinerary, including traveler names, contact details, special requests, payment information, and travel document copies where required.
Secure & Encrypted
All booking and payment information is transmitted securely and encrypted end-to-end.
5. WhatsApp & Email Communications
If you contact us via WhatsApp or email, we will use that information solely to respond to your inquiry or provide the services you've requested. With your consent, we may also send you updates and offers you can opt out of at any time.
We respect your preferences.
You can unsubscribe from marketing emails or WhatsApp messages at any time.
6. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
You have the right to access, correct, update, or delete your personal information, restrict or object to processing, and request data portability. To exercise these rights, please contact us using the details below.
8. International Data Handling
Your information may be transferred to and processed in countries other than your own, including China and other jurisdictions where we or our service providers operate. We take appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Team.
privacy@mofangs.com
Phone
+86 10 1234 5678
Address
Beijing, China
Your Privacy, Our Priority
We protect your data with care.
Secure & Encrypted
Industry-standard protection.
Transparent & Honest
Clear policies you can trust.
Questions? We're Here
Our team is happy to help.